Customer: any professional or capable natural person or legal person, who visits the Site subject to these terms and conditions.
Services and Services: https://www.mobiking.be makes available to Customers:
Content: All the constituent elements of the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by https://www.mobiking.be for the management of your account, customer relationship management and for analytical and statistical purposes.
User: Internet user connecting, using the aforementioned site.
Personal information: Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply.
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning as defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. PRESENTATION OF THE WEBSITE
It is clear to the users of the website https://www.mobiking.be the identity of the various stakeholders as part of its implementation and monitoring:
Owner: Mobiking BVBA – Albert I-laan 37/2 1800 Vilvoorde
Publication Manager: Mobiking SPRL – email@example.com
The publication manager is a natural person or a legal person.
Data Protection Officer: Mobiking SPRL – firstname.lastname@example.org
2. GENERAL CONDITIONS OF USE OF THE SITE AND THE PROPOSED SERVICES
The Site constitutes a work of the spirit protected by the provisions of the Code of the Intellectual Property and the applicable International Regulations. The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.
The use of the site https://www.mobiking.be implies the full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site https://www.mobiking.be are invited to consult them regularly.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://www.mobiking.be, who will then endeavor to communicate to users before the dates and times of the intervention. The website https://www.mobiking.be is updated regularly by https://www.mobiking.be responsible. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.
3. DESCRIPTION OF SERVICES PROVIDED.
The purpose of the website https://www.mobiking.be is to provide information on all the activities of the company.https: //www.mobiking.be strives to provide on the https: // website www.mobiking.be information as accurate as possible. However, he can not be held responsible for oversights, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide this information.
All the information indicated on the site https://www.mobiking.be are given as an indication, and are likely to evolve. In addition, the information on the website https://www.mobiking.be is not exhaustive. They are given subject to modifications having been made since they went on line.
4. CONTRACTUAL LIMITATIONS ON TECHNICAL DATA.
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructures, for the failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.
https://www.mobiking.be and the host can not be held responsible in case of malfunction of the Internet, telephone lines or hardware and telephony related to the congestion of the network preventing access to the server .
5. INTELLECTUAL PROPERTY AND COUNTERFEITING.
https://www.mobiking.be owns the intellectual property rights and has the rights to use all the elements available on the website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written permission of: https://www.mobiking.be.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of the articles of the Intellectual Property Code.
6. LIMITATIONS OF LIABILITY.
https://www.mobiking.be acts as publisher of the site. https://www.mobiking.be is responsible for the quality and veracity of the Content it publishes.
https://www.mobiking.be can not be held liable for any direct or indirect damage to the user’s equipment when accessing the website https://www.mobiking.be, and resulting either from the use of equipment that does not meet the specifications given in point 4, ie the appearance of a bug or incompatibility.
https://www.mobiking.be can not be held liable for consequential damages (such as for example a loss of market or loss of opportunity) resulting from the use of https://www.mobiking.com. be. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://www.mobiking.be reserves the right to remove, without prior notice, any content posted in this space that would violate the applicable law in Belgium, especially the provisions on data protection. If necessary, https://www.mobiking.be also reserves the right to question the user’s civil and / or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, whatever medium is used (text, photography …).
7. MANAGEMENT OF PERSONAL DATA.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD: No. 2016-679).
7.1 RESPONSIBLE FOR COLLECTING PERSONAL DATA
For the Personal Data collected in connection with the creation of the User’s personal account and its navigation on the Site, the Person in charge of the processing of Personal Data is: Mobiking. https://www.mobiking.be is represented by Mobiking BVBA, its legal representative
As responsible for the processing of the data it collects, https://www.mobiking.be undertakes to respect the framework of the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a record of treatments according to reality. Whenever https://www.mobiking.be processes Personal Data, https://www.mobiking.be takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which https://www.mobiking.be processes them.
7.2 FINALITY OF DATA COLLECTED
https://www.mobiking.be may process all or part of the data:
• to allow navigation on the Site and the management and traceability of the services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
• to prevent and fight computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
• to improve the navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://www.mobiking.be: email address
• to carry out communication campaigns (sms, mail): phone number, email address
https://www.mobiking.be does not market your personal data which are therefore only used by necessity or for statistical purposes and analyzes.
7.3 RIGHT OF ACCESS, CORRECTION AND OPPOSITION
In accordance with the European regulations in force, the Users of https://www.mobiking.be have the following rights:
• right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD) , when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
• right to withdraw consent at any time (article 13-2c RGPD)
• right to limit the processing of User data (article 18 RGPD)
• right to oppose the processing of User data (article 21 RGPD)
• right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
• right to define the fate of the data of the Users after their death and to choose to whom https://www.mobiking.be will have to communicate (or not) his data to a third party which they will have previously designated
As soon as https://www.mobiking.be becomes aware of the death of a User and in the absence of instructions from him, https://www.mobiking.be undertakes to destroy his data, unless their retention is necessary for probative purposes or to fulfill a legal obligation.
If the User wishes to know how https://www.mobiking.be uses his Personal Data, ask to rectify or oppose their treatment, the User may contact https://www.mobiking.be in writing to the next address :
Ravenstein Gallery 26
In this case, the User must indicate the Personal Data that he would like https://www.mobiking.be to correct, update or delete, by identifying himself precisely with a copy of an identity document ( identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations that are imposed on https: //www.mobiking.be by law, particularly as regards the preservation or archiving of documents. Finally, Users of https: //www.mobiking.be can lodge a complaint with the supervisory authorities.
7.4 NON-COMMUNICATION OF PERSONAL DATA
https://www.mobiking.be refrains from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, https://www.mobiking.be remains free from the choice of its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n 2016-679).
https://www.mobiking.be undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.mobiking.be, it shall promptly inform the Customer and notify him of the corrective measures. taken. In addition, https://www.mobiking.be does not collect any “sensitive data”.
The Personal Data of the User may be processed by subsidiaries of https://www.mobiking.be and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of the Users of https://www.mobiking.be are mainly the agents of our customer service.
7.5 TYPES OF DATA COLLECTED
Concerning the users of a Site https://www.mobiking.be, we collect the following data which are essential to the functioning of the service, and which will be preserved for a maximum period of 9 months after the end of the contractual relation:
name, first name, email, phone
https://www.mobiking.be also collects information that improves the user experience and provides contextualized advice:
Cookies, Google Analytics
8. INCIDENT NOTIFICATION
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We can not therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.
No personal information of the user of the site https://www.mobiking.be is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to third parties. Only the assumption of redemption https://www.mobiking.be and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data to vis of the user of the site https://www.mobiking.be.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.mobiking.com uses networks protected by standard devices such as firewall, pseudonymization, encryption and password. .
When processing Personal Data, https: //www.mobiking.be takes all reasonable measures to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. HYPERTEXT LINKS “COOKIES” AND TAGS INTERNET
The https://www.mobiking.be site contains a number of hypertext links to other sites, set up with the permission of https://www.mobiking.be. However, https://www.mobiking.be does not have the possibility to check the contents of the sites thus visited, and assumes no responsibility therefore for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User.
https://www.mobiking.be may process the User’s information concerning his visit to the Site, such as the pages consulted and the searches carried out. This information allows https://www.mobiking.be to improve the content of the Site, the navigation of the User.
Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website. the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. https://www.mobiking.be informs the user that, in this case, it is possible that the functionality of its browser software is not all available.
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case when https://www.mobiking.be or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display or the country from which the terminal appears to be connected to the Internet.
If applicable, https://www.mobiking.be declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://www.mobiking.be, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for https://www.mobiking.be to register or consult the Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.
At any time, the User may make the choice to express and modify his wishes regarding Cookies. https: //www.mobiking.be will also use the services of external service providers to help them collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Linkedin and Google Plus … appear on the Website https://www.mobiking.be or in its mobile application and if the user has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.mobiking.be, Twitter, Facebook, Linkedin and Google Plus … may also place cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent, by continuing your navigation on the Website or the mobile application https://www.mobiking.be. At any time, the User may nevertheless revoke his consent that https://www.mobiking.be files this type of cookies.
We use the “Custom Audience pixel” of Facebook on our website. it helps keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.
You can withdraw your consent by visiting this link https://www.facebook.com/settings/?tab=ads#_=_
ARTICLE 9.2. TAGS (“TAGS”) INTERNET
https://www.mobiking.be may occasionally use Internet tags (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them by the intermediary of a specialist web analysis partner likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.
These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.
This technology allows https://www.mobiking.be to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed), as well as that the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site to the attention of https://www.mobiking.be, and provide other services related to the use of it and the Internet.
10. APPLICABLE LAW AND JURISDICTION.
Any dispute in connection with the use of the site https://www.mobiking.be is subject to Belgian law. Except in cases where the law does not permit, exclusive jurisdiction is conferred on the competent courts of Brussels