Mail-in repair service

Need to repair your smartphone, tablet or your computer but you’re unable to come to the store or live far away? Mail it in and Mobiking will repair it and quickly send it back to you. Available everywhere in Belgium.

Mobiking Mail in repair
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How does this work?

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Fill in the form
Please complete the repair request form below before sending in your broken device.
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Mail it in
Make sure your device is well packaged and send it to our workshop.
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Receiving your device
Once received, we will immediately beginworking on your device and send it back to you as soon as possible.
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Billing
You receive an electronic invoice for our services to be paid by Bancontact, Visa, MasterCard or iDeal.
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Returning your device
Once payment has been received, we take care to secure your device in the shipping box and send it by registered mail with a tracking number sent to you by email.
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What you should know before submitting a mail-in repair request

Yes. We will provide you with a free estimate. The only fees you would have to pay would be to pay to ship your device.

Return costs are free. We will resend it to you for free if you choose to repair. If you refuse to have the device repaired after our diagnosis, return costs of € 15 to € 30 apply. Free delivery applies exclusively to devices that we repair. For larger and heavier devices, additional shipping charges may apply.

The duration depends on the issue in question. Most repairs involving screens, batteries, charging connectors are done the same day. Data recovery can take up to a month, repairing the motherboard can take anywhere from a day to 4 weeks depending on the severity of the problem.

Please feel free to email or call us to inquire about the turnaround time for your device.

The prices for a large number of devices are mentioned on our site. Click here to find your device. If your device is not in our repair catalog, send us a message with the model and serial number and we will send you a quote.

All our repair come with 12-month warranty so you don’t have to worry.

We will send you an invoice to pay with one of the following payment methods: Bancontact, Visa, Mastercard, iDeal.

Mobiking SPRL

Galerie Ravenstein 26
1000 Brussels

Fill out the repair request form below 🙏

Repair form

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Why choose Mobiking?

What our customers say about us

  • These guys are rockstars. They would not accept 'no solution' as an answer to a technical problem that most mobile phone 'repair' guys capitulate to. They went to great lengths to fix my issue. I
  • Many thanks to Tarik! Very trustworthy and efficient. He makes sure that the customer is well informed. I would def go back if (hopefully not) I break my phone again.
  • Fair price with no surprise and a very good repair. Everything is working as it should, the service was flexible and the staff very kind! I recommend!
  • They really do an effort for providing a good quality service. They first ran diagnostics, identified the problem and then proposed a solution and price
  • Mobiking were amazing to deal with. My phone had stopped working for a week and other shops had been unable to help and the phone operator tech team were planning to keep it for a