Mail-in repair service

Need to repair your smartphone, tablet or your computer but you’re unable to come to the store or live far away? Mail it in and Mobiking will repair it and quickly send it back to you. Available everywhere in Belgium.

Mobiking Mail in repair
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How does this work?

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Fill in the form
Please complete the repair request form below before sending in your broken device.
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Mail it in
Make sure your device is well packaged and send it to our workshop.
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Receiving your device
Once received, we will immediately beginworking on your device and send it back to you as soon as possible.
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You receive an electronic invoice for our services to be paid by Bancontact, Visa, MasterCard or iDeal.
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Returning your device
Once payment has been received, we take care to secure your device in the shipping box and send it by registered mail with a tracking number sent to you by email.

What you should know before submitting a mail-in repair request

Yes. We will provide you with a free estimate. The only fees you would have to pay would be to pay to ship your device.

Return costs are free. We will resend it to you for free if you choose to repair. If you refuse to have the device repaired after our diagnosis, return costs of € 15 to € 30 apply. Free delivery applies exclusively to devices that we repair. For larger and heavier devices, additional shipping charges may apply.

The duration depends on the issue in question. Most repairs involving screens, batteries, charging connectors are done the same day. Data recovery can take up to a month, repairing the motherboard can take anywhere from a day to 4 weeks depending on the severity of the problem.

Please feel free to email or call us to inquire about the turnaround time for your device.

The prices for a large number of devices are mentioned on our site. Click here to find your device. If your device is not in our repair catalog, send us a message with the model and serial number and we will send you a quote.

All our repair come with 12-month warranty so you don’t have to worry.

We will send you an invoice to pay with one of the following payment methods: Bancontact, Visa, Mastercard, iDeal.

Mobiking SPRL

Galerie Ravenstein 26
1000 Brussels

Fill out the repair request form below 🙏

Repair form


Why choose Mobiking?

What our customers say about us

  • Unfortunately, I waited by their shop door until 13:30 on a Saturday and no one showed up. Called 3 times their phone number listed on the website and the shop door and no one responded.
  • This company managed to save my computer as well as my smartphone. The service was fast and cheap unlike the competition. Thank you for the advice I will take care of my devices now. Kr,
  • The owner was super gentle from the beginning and solved the little issue with my iphone without trying to overcharge me but by providing the service for free instead. Highly reccomended!
  • Great service and repair! My laptop had a problem with the hinge of the screen and wasn't closing properly. It looked pretty messed up and I feared that I had to pay for a lengthy
  • These guys are rockstars. They would not accept 'no solution' as an answer to a technical problem that most mobile phone 'repair' guys capitulate to. They went to great lengths to fix my issue. I